The crowd gathers to hear about changing landscape of human resources and customer service.

RallyTeam (an Orange Fab startup) demos its product for those in attendance.

Orange Silicon Valley CEO Georges Nahon speaks with Orange Deputy CEO in charge of Human Resources Bruno Mettling.

Orange Silicon Valley CEO Georges Nahon welcomes the audience to the event.

Orange Silicon Valley VP of Knowledge Transfer Mark Plakias offers a high-level review of his new report "Who Cares?! Transforming the Connection with Customers".

Packed room for the "Who Care?!" event.

The first panel of the evening featured Orange Silicon Valley VP of Knowledge Transfer Mark Plakias interviewing Lyft's VP of People Ron Storn.

The first panel of the evening featured Orange Silicon Valley VP of Knowledge Transfer Mark Plakias interviewing Lyft's VP of People Ron Storn.

Packed room for the "Who Care?!" event.

The second panel of the evening focused on call center metrics and customer care. Moderated by Lori Perlstadt from the Great Place to Work Institute, Intel's Blake Morgan, Genesys' Tracy Cote, Lyft's Ron Storn, and Everwise's Mike Bergelson share their thoughts.

The second panel of the evening focused on call center metrics and customer care. Moderated by Lori Perlstadt from the Great Place to Work Institute, Intel's Blake Morgan, Genesys' Tracy Cote, Lyft's Ron Storn, and Everwise's Mike Bergelson share their thoughts.

The second panel of the evening focused on call center metrics and customer care. Moderated by Lori Perlstadt from the Great Place to Work Institute, Intel's Blake Morgan, Genesys' Tracy Cote, Lyft's Ron Storn, and Everwise's Mike Bergelson share their thoughts.

Orange Silicon Valley CEO Georges Nahon and Orange Deputy CEO in charge of Human Resources Bruno Mettling listen to the panelists.

The second panel of the evening focused on call center metrics and customer care. Moderated by Lori Perlstadt from the Great Place to Work Institute, Intel's Blake Morgan, Genesys' Tracy Cote, Lyft's Ron Storn, and Everwise's Mike Bergelson share their thoughts.

The second panel of the evening focused on call center metrics and customer care. Moderated by Lori Perlstadt from the Great Place to Work Institute, Intel's Blake Morgan, Genesys' Tracy Cote, Lyft's Ron Storn, and Everwise's Mike Bergelson share their thoughts.

The second panel of the evening focused on call center metrics and customer care. Moderated by Lori Perlstadt from the Great Place to Work Institute, Intel's Blake Morgan, Genesys' Tracy Cote, Lyft's Ron Storn, and Everwise's Mike Bergelson share their thoughts.

Orange Silicon Valley VP of Knowledge Transfer Mark Plakias thanks everyone for coming.

Members of the audience speak with Lyft's VP of People Ron Storn after the event.

Orange Silicon Valley CEO Georges Nahon with Orange Deputy CEO in charge of Human Resources Bruno Mettling.